We are the Disruptive Communicator

Documentation is no longer a top-down endeavor, dictated by the application provider. Today, the most useful product knowledge comes as a result of conversations taking place at the grassroots, that is, from the user communities.

The success of a product is intricately linked to the clarity, relevance, usefulness, and accessibility of its documentation. As an application provider, your ability to harvest knowledge gleaned from the technical conversations going on in your user communities is essential to the success of the product overall.

With this awareness as our guiding philosophy, we’re exploring knowledge sharing strategies, seeking innovative ways to develop content, while envisioning social media as the new documentation platform.

We welcome you to join us in this enriching and stimulating conversation.




1 Comment

Filed under Philosophy

One response to “We are the Disruptive Communicator

  1. Hi, this is a comment.
    To delete a comment, just log in, and view the posts’ comments, there you will have the option to edit or delete them.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s